Quality Management Certifications

Learning Objective

To gain industry knowledge on the core concepts of quality, resulting in higher productivity and better career opportunities.

Description

The course offers 17 core concepts. The concepts and their overview are mentioned below

Topics

  • Corrective Action and Preventive Action
  • 8D, PDCA, DMAIC overview
  • Classification of Problems
  • Interpreting Control Charts
  • Steps Involved in problem solving
  • What is cost of quality?
  • Cost of quality Categories
  • Cost of Quality Functions
  • Steps to Implement Cost of Quality in an Organization
  • New product: Development; Necessity; Features
  • Steps involved in the New Product development Process
  • Change Managament: Functions and Responsibilities
  • Steps involved in Change implementation
  • Introduction to Statistical Process Control
  • Statistics: Mean, Range, Normal Distribution
  • Process Capability and its indices
  • Classification of Control Charts
  • Calculating process capability using X-bar Chart and R-Chart
  • What is measurement?
  • Steps involved in MSA
  • Types and Sequence of MSA Studies
  • Types of error
  • Conducting Bias, Linearity, Stability and Gauge R&R study
  • GD&T and its importance
  • Important symbols and terms
  • Dimensioning
  • Tolerances, Allowances and deviations
  • Degree of freedom
  • Material Conditions
  • Bonus Tolerances
  • Purpose and activities of Firewall/GP12
  • Firewall activities during Ramp-up phase
  • Firewall implementation guidelines
  • Monthly effectiveness monitoring
  • Closure expectations
  • TPM and its participants
  • Some commonly used terms
  • Overall Equipment Efficiency
  • 8 Pillars of TPM
  • Introduction to supplier evaluation
  • Supplier evaluation criteria
  • Supplier capabilities: Quality Aspect
  • Evaluation process and scoring
  • Supplier rating
  • Basic of supplier evaluation
  • Criteria weightages and measurement scale
  • Evaluation Criteria and scoring
  • Introduction to LPA
  • Steps involved in implementing LPA
  • Salient Features of LPA
  • LPA Checklist
  • Effectiveness of LPA
  • Rabbit Technique
  • Product Reliability and Durability
  • Difference between reliability and durability
  • Product life testing
  • Warranty and its components
  • Warranty functions
  • Types of warranty
  • Servicing funtions of warranty
  • Definitions of perception quality
  • Impact on a Business
  • Factors affecting perceived product quality
  • Dimensions of perceived product quality
  • Perceived quality and actual quality
  • Introduction to Six Sigma
  • Sigma Levels V/S Number of Defects
  • Phases of Six Sigma
  • Analyzing Control Charts
  • Contemporary Issues
  • Types of pollution
  • International EMS
  • ISO 14001:2004 and its implementation
  • Comparison between ISO 14001:2004 and ISO 9001:2000
  • Occupational Health and Safety Assessment Series(OHSAS)
  • Comparison between OHSAS 18001, ISO 14001 and ISO 9001
  • REACH and IMDS
  • Characteristics of Calibration
  • Calibration of Instruments
  • TUR and TAR
  • Factors affecting performance of an instrument